At Anand Children Hospital, Majalgaon, we respect the privacy of our patients, their parents, and visitors to our platform. This Privacy Policy details how we collect, use, store, and protect your personal information.
1. Information We Collect
We collect personal data that you provide voluntarily when booking an appointment, submitting queries, or contacting our TPA desk. This includes:
- Parent's Full Name
- Child's Name, Age, and Gender
- Contact Information (Mobile Number, Email Address)
- Clinical details, notes, or symptoms you voluntarily submit
2. How We Use Your Data
Your data is used to coordinate pediatric care services. Specifically, we use your phone number to:
- Contact you through phone calls, IVR, and RCS messaging for appointment reminders, checkups, and vaccination schedule updates.
- Send transactional messages regarding clinic scheduling, billing, and cashless insurance claims.
- Inform you about health awareness campaigns, clinic updates, and new clinical features.
3. Communication Consent and Opt-Out
By registering on our platform or booking slots, you consent to our data collection and automated phone/SMS communications. You can opt out of promotional messages or newsletter distributions at any time by contacting our support desk. Opting out of promotional lists will not affect critical service-related communications or billing details.
4. Security of Children's Data
We take special security precautions for children's patient details. Pediatric clinical records are stored securely and are only accessible by authorized hospital staff and pediatricians directly involved in your child's treatment.
5. Third-Party Sharing
We do not sell or rent your personal data. We only share necessary patient data with third-party insurance providers (TPAs) for processing cashless hospitalization claims as authorized by you, or as required by clinical regulations and medical laws.
6. Updates to This Policy
We may update this Privacy Policy from time to time. The date at the top of the page indicates the latest revision date. Continued use of our site implies consent to the revised policies.
7. Privacy Contact
For questions or privacy concerns, please write to us at Samata Colony, Doctors Lane, Majalgaon, Maharashtra, or call our coordinator desk at +91 9552680035.